Locatedin Nashville, Tennessee, and operating at a global crossroads of teaching,discovery and patient care, VUMC is a community of individuals whocome to work each day with the simple aim of changing the world. It is a placewhere your expertise will be valued, your knowledge expanded and your abilitieschallenged. It is a place where your diversity â of culture, thinking, learningand leading â is sought and celebrated. It is a place where employees know theyare part of something that is bigger than themselves, take exceptional pride intheir work and never settle for what was good enough yesterday. Vanderbiltâs mission is to advancehealth and wellness through preeminent programs in patient care, education, andresearch.
Weare the first multi-specialty program in the country dedicated to treatingairway diseases. Ifyou have asthma, allergy or sinus problems, we offer total care includingtesting, treatment, resolution and management â all under one roof.
Ifyou need relief from allergy, sinus or asthma issues, we can help you feelbetter fast. Vanderbilt is the first multi-specialty program in thecountry dedicated to the evaluation, treatment, and management of airwaydiseases. Patients have access to a total care system that encompassesevaluation, treatment, resolution, and management.
Ourmain office location is on West End Avenue next to Vanderbilt University andwhere the position is available. Additional locations are in Brentwood andFranklin, offer complete services, and include free onsite parking.
Mondayâ Thursday 7:30 a.m.â 4:30 p.m.
Friday 7:30a.m.â 12:00 p.m.
Pleasenote that this is a PRN (as needed) position to fill-in as businessdictates.
Provides service to patienteither pre-appointment, during or post appointment with regular guidance.Responsibilities may include inbound/outbound telephone calls, cash management,appointment scheduling, process of insurance updates and patient check in/out.
Conducts patient check-in and check-out.
Schedules appointments through clinical communication or direct request.
Provides positive first impressions utilizing customer service skills.
Ensures point of service collections.
Manages reception area, maintains orderly appearance of reception area; ensures method for accountability of each patient check-in; proactively communicates appointment updates with patients.
The responsibilities listed are a general overview of the position and additional duties may be assigned.
Preferred Education,Skills, and Experiences:
Strong customer service experience is critical for this position
Ability to get the job done and maintain a smooth clinic flow
Medical office / clinic experience highly desired
Internal candidates preferred
Familiar with Star Panel and EPIC
Becausewe are committed to providing the best in patient care, education and research,we are proud of our recent accomplishments:
Â·US News & World Report: #1 Hospital in Tennessee,#1 Health Care Provider in Nashville, #1 Audiology(BillWilkerson Center),12 adult and 10 pediatric clinical specialties ranked among the nation's best,#15 Education and Training
Â·Truven Health Analytics: among the top 50 cardiovascularhospitals in the U.S.
Â·Becker's Hospital Review: one of the "100 GreatestHospitals in America"
Â·The Leapfrog Group: grade "A" in Hospital SafetyScore
Â·National Institutes of Health: among the top 10 grantawardees for medical research in the US
Â·Magnet Recognition Program: Vanderbilt nursesare the only group honored in Tennessee
Â·Nashville Business Journal: MiddleTennessee's healthiest employer
Â·American Hospital Association: among the 100"Most Wired" medical systems in the US
Vanderbilt University Medical Center is a comprehensive health care facility dedicated to patient care, research, and biomedical education. Our reputation for excellence in these areas has made us a major center for patient referrals from throughout the Mid-South. Each year, people throughout Tennessee and the Southeast choose Vanderbilt University Medical Center for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.The mission of Vanderbilt University Medical Center is to advance health and wellness through preeminent programs in patient care, education, and research.