To perform telehealth nursing for the After Hours RN Triage Program including, but not limited to: Assessment of patient needs and assist with medical issues related to health concerns. Manage prescription refill requests and secure patient messages. Adapts communication style to patients representing diverse personal, professional, cultural, and socio-economic backgrounds. Uses excellent listening skills to receive detailed information. Utilize electronic protocol database to assess, educate and document all health information in an accurate and expedient fashion. Responsive to the needs of a program (hours of operation) Meets minimum established quality and productivity standards Knowledge and appropriate use of internal and external resources. Collaborate with on call provider when necessary in providing advice or determining disposition for patient. Provide functional supervision to assistive personnel; collaborate with colleagues, other disciplines, and health care/community services to promote continuity of care.
Expectations of the position:
Demonstrated critical thinking skills through use of the nursing process, excellent problem solving skills, and demonstrated ability to set priorities. Demonstrated customer service, interpersonal communication skills, and the ability to build respectful relationships within and between units and individuals. Demonstrated accountability and dependability including good attendance record with punctuality. Demonstrated adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives.
Current licensure to practice nursing in Michigan.
Minimum of 2 years recent (within 5 years) Inpatient/Emergency or Ambulatory Care Primary Care nursing experience providing care to both adult medicine and pediatric patients.
NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position.
RESUME REQUIRED (for both internal & external applicants): You must attach a complete and accurate resume to be fully considered for this position.
Family Medicine experience
Experience as a charge nurse or equivalent management skills
Proficiency with typing and electronic health record documentation.
Demonstrated critical thinking skills through use of the nursing process, excellent problem solving skills, and demonstrated ability to set priorities.
Demonstrated customer service, interpersonal communication skills, and the ability to build respectful relationships within and between units and individuals.
Demonstrated accountability and dependability including good attendance record with punctuality.
Demonstrated adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives.
Salary & Nursing Framework Level: This UMPNC RN posting is posted as Nursing Framework LEVEL C. Actual Nursing Framework LEVEL and salary will be determined at time of hire. Nursing Framework levels range from Level A to Level F.
Required qualifications must be met by the candidate in order to be interviewed and considered for the position. Posting may be filled after the initial 5-day posting period. Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort. Positions less than 20 hours/week may be combined.
If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.
Note: All new employees will be expected to float to a designated unit(s) in times of low census.
This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 166098
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.